Drive More Revenue And Customer Value — Without The Lurking Distractions

Our Agentic CSP intelligently automates manual, reactive work so you can efficiently deliver customer value

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The next-gen CSP eliminates distractions so CSMs can focus on what truly matters

Actionable Health

Act on AI generated health with full confidence

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Automated Workflows

Intelligently automate your manual, repetitive tasks

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Accessible Insights

Extract and action all customer insights, in seconds

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Stop working for your CSP.
Start working for your customers.

Legacy CSPs create additional layers of work for CSMs.

And they only create value if each CSM has the time to "do their CSP work".

Statisfy flips this old-school thinking on its head. With AI and automation, Statisfy removes layers of work, so CSMs can focus only on making customers successful.

Actionable Health. Finally.

AI generated health means that every customer datapoint is taken into consideration, for a full and accurate picture you can act on with confidence.

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Factor every customer touchpoint

Our AI Data Model connects the dots across every customer interaction--with people and product--so you don't miss a thing.

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Engage each customer uniquely

Every Personalized Recommendation is built on each customer's unique data graph, not a generic one-size-fits-all model.

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Understand relationships and sentiment

Relationships drive business, so we track every stakeholder to monitor how their sentiment impacts important things like renewal and expansions.

This means your team can now:

  • Proactively identify and engage at-risk accounts based on usage signals
  • Automatically generate account health summaries and next best actions
  • Make every account status available and understandable to C-suite stakeholders

Automate everyday CS workflows

When you automate daily, manual tasks like customer call follow-ups and QBR prep, your CSMs get 20 - 25% of their day back to focus on driving customer value.

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Automate CRM updates

Set the trigger and relevant data to capture. Then watch the magic happen.

Automate follow-up tasks

Capture and track follow-up tasks using our AI model and automations.

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Automate customer-ready communications

AI-generated messages ensure the most relevant information is captured and shared in the most appropriate manner.

This means your team can now:

  • Create customer onboarding workflows that track completion milestones
  • Automate handoff from AEs to CSMs, including key account context
  • Automate regular customer checkins, QBR preps, and Renewal comms

Customer Insights For All

ChatGPT-like search helps every person in your organization find, synthesize, and act on customer information, so everyone can make high-quality decisions, faster.

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Quickly find the needle in the haystack

Our AI Data Model accounts queries all customer data, so nothing falls through the cracks.

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Make customer insights accessible to everyone

Natural language search makes it easy for anyone to query and synthesize customer insights.

Prepare for customer meetings in minutes

The Statisfy Language Model functions on an account level so you can answer every specific question you have.

This means your team can now:

  • Identify expansion opportunities based on usage patterns and growth signals
  • Centralize customer communication history across email, Slack, and calls
  • Provide the product team with ready access to product feedback and requests

Questions & Answers

How is this different from Gainsight or other legacy CS platforms?

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Legacy CS platforms inevitably add additional layers of work and act more like accountability tools for reporting rather than productivity tools. Statisfy removes work layers instead of adding them, focusing on automation and instant insights rather than just tracking and reporting.

What about newer AI-native CS tools like Hook or Magnify?

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While other AI-native tools focus on specific aspects of CS, Statisfy provides a comprehensive four-layer architecture with both prebuilt and customizable AI agents, plus organization-wide insight access. We offer more robust automations for daily CS tasks and democratize customer insights across the entire organization.

How quickly can we see results?

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CSMs typically get 20-25% of their day back within the first month through automated workflows. Customer health monitoring and risk alerts provide immediate value, while the full impact on retention and expansion becomes clear over the first quarter.

Can we customize the AI agents for our specific workflows?

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Yes, our Agent Studio provides a drag-and-drop interface so anyone with any skill level can build customized agents to suit your business needs in just minutes. You also get access to our prebuilt Agent Library with hundreds of agents for common CSM activities.

What data sources does Statisfy integrate with?

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Our Data Lake integrates with Systems of Records (CRM, Product Analytics, Project Management, Support) and Systems of Communications (Email, Messaging, Notetakers, Surveys). This comprehensive integration is what enables our AI agents to provide actionable insights and automate workflows.

Who else in our organization can benefit from Statisfy?

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While CS teams are the primary users, our AI ChatBot (Stella) gives product managers, executives, and other departments instant access to customer insights without burdening CS teams. This democratizes customer data across your entire organization.

Drive Powerful Customer Outcomes.
Skip The Distractions.

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